Personalized & free customer support during warranty period

Three support phone operators at workplacePhone & E-mail Support

neaspec’s technical support team offers fast response times for assisting users all over the world.

For technical support, call Monday through Friday from 9:00 a.m. to 6:00 p.m (GMT +01:00) or send an email.

+49 89 420 797 203 -30

To extend your support period, please contact us at for a quote.

Remote Support

Thanks to the built-in remote support software feature, neaspec experts are enabled to remotely investigate all aspects and functionality of your setup via the internet. Free personalized support and free software updates are provided for one year after the installation.

Press this button to connect to a neaspec engineer for your remote support session:

On-site Support (fee-based service)

neaspec also offers professional on-site support worldwide. This way we can provide personalized training for your team and guarantee maximum uptime and performance of your setup.

Please contact us at for a quote.