Neaspec offers personalized and free customer support during the warranty period

To extend your support period, please contact us at support@neaspec.com for a quote.

Phone & E-mail Support

Neaspec’s technical support team offers fast response times for assisting NeaSNOM users all over the world. For technical support, call Monday through Friday from 9:00 a.m. to 6:00 p.m (GMT +01:00) or send us an email.

Phone: +49 89 787 939 78
Email: support@neaspec.com

NeaSNOM Remote Support

Thanks to the built-in remote support software feature, Neaspec experts are enabled to remotely investigate all aspects and functionality of your NeaSNOM installation, including during live operation. Free personalized support and free software updates are provided for one year after the installation.

To enable remote support, please activate the button “Neaspec Remote Access” in the software control window and contact our support team.

On-site Support (fee-based service)

Neaspec also offers professional on-site support worldwide. This way we can provide personalized training for your team and guarantee maximum uptime and performance of your Neaspec installation.

Please contact us at support@neaspec.com for a quote.